Shipping and Delivery Policy
Last updated: October 2026
1. Where we ship
We currently ship to the following 36 countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Türkiye, United Arab Emirates, United Kingdom and United States.
Not on the list? Email us and we will check whether we can deliver to you.
2. Processing and delivery times
| Order type | Processing / handling | Estimated transit |
|---|---|---|
| Standard items | 1 to 3 business days | 3 to 5 business days |
| Custom-made gear | 1 to 3 business days | 3 to 5 business days |
If your order contains both standard and custom-made items, everything ships together once the custom items are ready, unless you ask us otherwise.
3. Shipping rates
- Standard shipping: US$14.55
- With Box (gear shipped in a presentation box): US$24.55
- Free shipping on both options for orders of US$250 or more
Rates are shown in your local currency at checkout before you pay.
4. Tracking
Every order is shipped with tracking. When your order is dispatched you will receive an email with your tracking link so you can follow it to your door.
5. Duty-free delivery
We ship parcels duty free. Any import duties and taxes for your country are calculated and collected at checkout, so you see the full price before you pay and there is nothing extra to pay when your parcel arrives.
6. Address accuracy
- Please double-check your address before you pay; we cannot change it once the parcel has left us.
- We cannot deliver to P.O. Boxes, APO or FPO addresses. A street address and phone number are required.
- If a parcel is returned because of an incorrect address or missed delivery attempts, re-shipping costs are the customer's responsibility.
7. Damaged or lost parcels
Damaged: photograph the outer packaging and the item and contact us within 48 hours of delivery.
Lost: if your tracking has not updated for 7 business days, contact us and we will open an investigation with the carrier.
Contact
Email: havocboxingstore@gmail.com
Phone / WhatsApp: +61 424 007 568